redesign layout and expand to full SCM coverage
- Replace MatOne-clone sidebar with distinct blue navy sidebar design - Lighter blue color palette (#5699DA) for better readability - Remove app icon/logo, use text 'SCM' branding - Fix sidebar active tab highlighting (only current page, not entire group) - Fix duplicated title/search/button inside overflow-x-auto containers - Restructure all list pages: filters before table, table outside flex Add 20 new pages to cover missing requirements from SCM spec: - Purchase Requisition (list, create, approval queue) - PO 3-Way Matching with mismatch detail view - PO Amendment workflow - Supplier Performance scorecards, contacts, blacklist - Returns/RMA workflow and ATP check - Lot/Batch and Serial number tracking - ABC Analysis, Pick List generation - Freight Cost comparison, Shipping Documents - Scenario Planning - Notification Center with preferences - System Integrations registry - Custom Report Builder Add documentation: - docs/BP-SCM-ENGLISH.md — full business process documentation - docs/BP-SCM-INDONESIA.md — versi Bahasa Indonesia - docs/DIFFERENCES-ENGLISH.md — SCM vs MatOne MMS comparison - docs/DIFFERENCES-INDONESIA.md — perbandingan SCM vs MatOne
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# Supply Chain Management — Business Processes
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## 1. Procurement Process
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```
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PR → PO → GR → 3-Way Match → Invoice → Payment
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```
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### 1.1 Purchase Requisition (PR)
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**Trigger**: Department identifies need for materials or services.
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1. Requestor creates PR with item details, quantity, estimated cost, and justification
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2. PR routes through multi-level approval based on amount thresholds:
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- Level 1: Department Manager (up to Rp 10M)
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- Level 2: Supply Chain Manager (Rp 10M–Rp 100M)
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- Level 3: Director (>Rp 100M)
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3. Approved PR is converted to Purchase Order
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4. Rejected PR may be revised and resubmitted
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**Key fields**: PR# (auto), requestor, department, required date, line items (SKU, description, qty, UOM, est. price), justifications, approval history
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### 1.2 Purchase Order (PO)
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**Trigger**: Approved PR or direct procurement need.
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1. Procurement officer selects supplier (system suggests preferred suppliers)
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2. PO captures: supplier, delivery warehouse, line items (SKU, qty, unit price), delivery date, payment terms
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3. PO approval workflow with configurable authority limits:
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- Up to Rp 50M: Procurement Manager
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- Rp 50M–Rp 500M: Finance Manager
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- Above Rp 500M: Director
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4. PO sent to supplier via email (PDF) or supplier portal
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5. Supplier acknowledgment tracked
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**PO lifecycle**: `Draft → Pending Approval → Approved → Partially Received → Completed → Closed`
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**PO Amendments**: Changes to approved POs (qty, price, delivery date) require an amendment record with reason capture. Re-approval required if amendment exceeds threshold.
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### 1.3 Goods Receipt (GR)
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**Trigger**: Physical goods arrive at warehouse.
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1. Warehouse staff creates Goods Receipt Note (GRN) linked to PO
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2. Received quantities recorded per PO line item
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3. **Quality Inspection**: Items routed to inspection queue
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- Pass → Accept into inventory
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- Fail → Reject or Quarantine with NCR
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- Partial → Accept good qty, reject defective
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4. Inventory levels auto-updated upon GRN confirmation
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5. Putaway to suggested bins based on item category
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**Discrepancy handling**: Qty or quality mismatches flagged automatically. Shortages recorded as pending receipt.
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### 1.4 Three-Way Matching
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**Trigger**: Supplier invoice received.
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1. System matches: **PO quantity × unit price** ↔ **GR quantity** ↔ **Invoice quantity × unit price**
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2. Match statuses:
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- **Matched** — all three documents agree → payment queued
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- **Mismatch** — discrepancies identified → resolved via debit/credit note or override
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3. Mismatches require disposition: approve with tolerance, create debit note, or reject invoice
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### 1.5 Supplier Performance
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- **On-Time Delivery %**: PO lines delivered on or before requested date
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- **Fill Rate %**: Quantity delivered / quantity ordered
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- **Defect Rate %**: Rejected qty / total received qty
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- **Composite Score**: Weighted average of above metrics
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- **Non-Conformance Incidents**: Quality issues tracked with severity (Critical/Major/Minor), disposition (Return/Rework/Concession), and corrective action tracking
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- **Blacklist/Approval**: Suppliers can be flagged as Under Review, Blacklisted, or Pending Onboarding with full audit trail
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---
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## 2. Inventory Process
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```
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Receipt → Putaway → Storage → Pick → Pack → Ship
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↓
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Transfer / Adjustment / Count / Usage / Disposal
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```
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### 2.1 Inventory Tracking
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- **Real-time visibility** across all warehouses and bin locations
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- **Stock quantities**: On Hand, Available (On Hand − Reserved), Reserved (allocated to orders)
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- **Valuation methods**: FIFO, LIFO, Weighted Average supported
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- **ABC Classification**: A = 80% value, B = 15%, C = 5% — drives cycle count frequency and review priority
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- ****Lot/Batch Tracking**: Each receipt lot tracked with manufacture date, expiry date, and remaining shelf life. FEFO (First Expired First Out) for picking.
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- **Serial Number Tracking**: Individual units tracked through lifecycle: Receipt → Storage → Ship → Return → Retire
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### 2.2 Warehouse Management
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- **Multi-location hierarchy**: Company > Warehouse > Zone > Aisle > Rack > Bin
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- **Putaway rules**: System suggests optimal bin based on item category, velocity, size
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- **Transfers**: Stock moved between warehouses with full traceability (Transfer Request → Dispatch → In Transit → Receive)
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- **Cycle Count**: Periodic count sessions with variance reporting:
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1. Create session (target items/zone)
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2. Blind count (counter sees no system qty)
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3. Variance report with expected vs actual
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4. Adjustment posting with reason code and supervisor approval
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- **Physical Stock Take**: Full inventory count at period end with frozen operations
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- **Pick List**: Generated from confirmed sales orders with route-optimized pick sequence
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### 2.3 Stock Adjustments
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- **Reason codes**: Damage, Expired, Found, Recount, Write-Off, Other
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- **Mandatory supervisor approval** for write-offs above threshold
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- Full audit trail with before/after values
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### 2.4 Low Stock & Reorder
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- **Reorder Point**: When current stock falls below configured minimum
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- **Safety Stock**: Buffer against demand variability
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- **EOQ (Economic Order Quantity)**: Optimal order quantity calculation
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- **Auto-suggested reorder**: System generates replenishment recommendations
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### 2.5 Inventory Aging
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- Items grouped by age brackets: 0–30d, 31–60d, 61–90d, 91–180d, 181–365d, 365+d
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- Slow-moving and obsolete items flagged for review and potential disposal
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### 2.6 Material Usage & Disposal
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- **Usage**: Consumption recorded with cost center / project allocation. Auto-deduct from inventory.
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- **Disposal**: Expired, damaged, or obsolete stock disposed with reason, method, and approval.
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---
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## 3. Order Fulfillment Process
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```
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Sales Order → ATP Check → Confirm → Pick → Pack → Ship → Deliver → Invoice
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```
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### 3.1 Sales Order (SO)
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**Trigger**: Customer places order (manual entry or e-commerce integration).
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1. Order entry with customer info, line items, delivery address, requested date, payment terms
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2. **Availability-to-Promise (ATP)** check at order entry:
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- System checks on-hand + incoming POs − existing reservations
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- Provides earliest fulfillment date
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- Partial ATP: some qty available now, balance on backorder
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3. Order confirmed upon availability or customer acceptance
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**SO lifecycle**: `Draft → Confirmed → Picking → Dispatched → Delivered → Closed`
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### 3.2 Pick, Pack, Ship
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1. **Pick List** generated from confirmed SOs (optimized for warehouse route)
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2. Items picked from bins, quantities confirmed
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3. **Packing**: Items packed and labeled. Packing list generated.
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4. **Shipment Created**: Carrier assigned, tracking number captured
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5. **Delivery Confirmation**: POD captured (timestamp, recipient name, signature)
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### 3.3 Backorder
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- Partial fulfillment creates automatic backorder for unfulfilled quantities
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- Backorder fulfilled when stock becomes available (next PO receipt)
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- Customer notified of backorder status
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### 3.4 Returns / RMA
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**Trigger**: Customer requests return (defective, wrong item, damaged, or change of mind).
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1. RMA (Return Merchandise Authorization) created with reason code
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2. Return approved based on policy:
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- Defective → Immediate approval
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- Customer request → Subject to return window
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3. **Disposition**: Repair & Return, Replace, Refund, Credit Note, Scrap
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4. Inventory re-instated for acceptable returns
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5. Quality inspection for returned items before re-stocking
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### 3.5 Sales Invoicing
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- Auto-generated upon shipment dispatch or delivery confirmation
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- Invoice matched to SO line items
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- Payment status tracking: Unpaid → Partial → Paid
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- Overdue payment alerts with configurable thresholds
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---
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## 4. Supplier Lifecycle
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```
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Onboarding → Qualification → Contract → Performance → Evaluation → (Renew / Replace / Blacklist)
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```
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### 4.1 Onboarding
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- Supplier registration with company details, tax ID (NPWP), bank accounts, contacts
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- Multiple contacts per supplier with roles and preferred channels
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- Supplier categorization: Raw Material, Finished Goods, Packaging, Services, Logistics
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### 4.2 Contracts
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- Contract captured with validity dates, payment terms, scope
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- Auto-renewal and expiry alerts
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- Approved price lists per SKU
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### 4.3 Performance Evaluation
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- Periodic scorecards generated automatically
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- KPI weights configurable by procurement admin
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- Rating: Excellent (90+), Good (75–89), Fair (60–74), Poor (<60)
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### 4.4 Corrective Actions
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- Supplier NCRs trigger corrective action requests
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- CAPA (Corrective and Preventive Action) tracking
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- Repeated failures lead to blacklist review
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---
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## 5. Logistics & Transportation
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```
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Ship → Track → Deliver → Confirm → Invoice
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```
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### 5.1 Shipment Planning
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- Outbound shipments planned with carrier assignment
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- **Freight Cost Comparison**: Compare rates across carriers for given origin, destination, weight, and volume
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- Documents generated: Bill of Lading, Packing List, Delivery Note, Commercial Invoice, Certificate of Origin
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- CO₂ tracking per shipment (distance × transport mode factor)
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### 5.2 Real-Time Tracking
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- Carrier API integration (JNE, Tiki, SiCepat, etc.)
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- Tracking statuses: Pending Pickup → In Transit → Out for Delivery → Delivered → Exception
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- Location history with timestamps
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### 5.3 Delivery Confirmation
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- ePOD (electronic Proof of Delivery) capture
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- Condition recording: Good / Damaged / Partial
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- Delivery photo capture (optional)
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---
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## 6. Demand Planning
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```
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Historical Data → Forecast → Scenario → Replenishment → Procurement
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```
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### 6.1 Forecasting
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- Statistical methods: Moving Average (3/6/12 months), Exponential Smoothing
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- Manual overrides with reason capture for promotions, seasonality, market events
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- Forecast accuracy tracking: MAPE (Mean Absolute Percentage Error) per SKU
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- Seasonal adjustment factors for products with demand patterns
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### 6.2 Replenishment Planning
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- **Net Requirement** = Forecast Demand − Current Stock − Open PO + Safety Stock
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- Suggested order quantities based on EOQ
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- One-click conversion to Purchase Requisition
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### 6.3 Scenario Planning
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- "What-if" simulations: supply disruption, demand spike, currency change, supplier switch
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- Impact analysis per SKU with risk rating
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- Recommended actions for each scenario
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---
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## 7. Quality Management
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```
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Incoming Inspection → Pass/Fail → NCR → CAPA → Closure
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```
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### 7.1 Inspection Plans
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- Checklist items per item group/category
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- Sampling method: 100% inspection, AQL (Acceptable Quality Level), Fixed Sample
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- Acceptance criteria per checkpoint
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### 7.2 Inspection Records
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- Created at goods receipt or during production
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- Score and result (PASS / FAIL) per inspection
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- FAIL triggers NCR creation
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### 7.3 Non-Conformance Reports (NCR)
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- Severity: Critical (safety/regulatory), Major (functionality), Minor (cosmetic)
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- Dispositions: Return to Supplier, Rework, Accept with Concession, Scrap
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- Root cause and corrective action tracking
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- Status: Open → In Progress → Closed
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---
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## 8. System Administration
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### 8.1 User Management & RBAC
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- Role-based access per module: View, Create, Edit, Delete, Approve, Export
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- Roles: Admin, Supply Chain Manager, Procurement Officer, Warehouse Operator, Logistics Coordinator, Finance Officer, Sales Representative, Read-Only Viewer
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### 8.2 Approval Matrix
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- Configurable per document type (PR, PO, MR, SO)
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- Multi-level: up to 3 approval levels by amount threshold
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- Delegation can be configured for absences
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### 8.3 Document Numbering
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- Auto-numbering per document type with configurable format
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- Prefix + Year + Running counter
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### 8.4 Audit Trail
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- Immutable log of all CUD (Create, Update, Delete) and approval actions
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- Fields: Timestamp, User, Action, Module, Document#, Old/New values
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- Retention: 3 years minimum
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### 8.5 Integrations
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- ERP (SAP, Oracle, Odoo) — bidirectional
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- E-commerce (Shopify, WooCommerce) — inbound orders
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- Accounting (QuickBooks, Xero) — bidirectional
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- Carriers (JNE, DHL, FedEx) — outbound + tracking
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- Notifications: Email (SendGrid/SMTP), SMS (Twilio), In-App
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- SSO: SAML 2.0 / OIDC
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---
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*Document version 1.0 — May 2026*
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*Confidential — PT SCM Group*
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